PraxisOps provides dedicated operational support for independent ODs and ophthalmologists. Prior authorizations, medical + vision billing, surgical scheduling, credentialing. Handled by a team that speaks eye care.
Each provider requires 40-60 hours of admin work for vision + medical panels. VSP, EyeMed, Davis Vision, plus medical payers.
The virtual medical assistant market hit $12.5B in 2025. Demand is structural, not cyclical.
Most virtual assistants don't know OCT from OD. Eye care practices need domain fluency, not generalists learning on the job.
NCQA standards now require 90-day re-attestation cycles. Monthly monitoring is mandatory. Miss a window and you're off the panel.
VSP, EyeMed, Davis Vision claims alongside medical insurance. We know the difference between a 92004 and a 99205. Vision plan eligibility, claim submission, denial follow-up, and coordination of benefits handled end to end.
Cataract surgery, anti-VEGF injections, retinal procedures, specialty contact lenses. We handle the paperwork so you handle the patient. Every authorization tracked from submission to approval.
ASC coordination, pre-op clearances, surgical packet prep, post-op follow-up scheduling. From consult to surgery to recovery. We keep the entire surgical workflow on track.
Chart prep, ICD-10 ophthalmic coding, procedure documentation. Built around how eye care practitioners actually work — Crystal PM, RevolutionEHR, EyeMD EMR.
Most virtual medical assistant companies staff generalists who need weeks of training on your EHR, your billing codes, your workflows. They don't know an OCT from a visual field. They can't navigate cataract surgery prior auth workflows. They've never touched a vision plan claim.
PraxisOps is built specifically for eye care. Ophthalmic billing, surgical coordination, vision plan navigation, credentialing across medical and vision panels. We get it because we come from eye care operations.
The same operational support large ophthalmology groups have, available to your independent practice.
We built PraxisOps around a simple principle: your data stays in your systems. Here's how we keep it that way.
PraxisOps works inside YOUR existing EHR/PMS (Crystal PM, RevolutionEHR, EyeMD EMR) via secure remote access. We never store patient data on our servers.
Business Associate Agreement signed before onboarding begins. Non-negotiable. Every engagement starts here.
Annual compliance certification for every team member. Regular training on eye care-specific privacy requirements.
Your client reporting portal shows operational KPIs — approval rates, billing metrics, scheduling data. Zero PHI. Zero patient identifiers.
VPN connections, multi-factor authentication, role-based access to your systems. We follow your security policies, not the other way around.
Our internal processes follow SOC 2 Type II controls. Annual security audits and penetration testing.
PraxisOps exists because solo ODs and small ophthalmology groups shouldn't be buried in paperwork. We handle the operations so you can focus on vision.